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24/7 Virtual Urgent Care

  • Available to everyone in active states. 

  • Care for all ages. Newborns to seniors, we are here for you.

  • No cost for associates and their dependents enrolled in an eligible TeamHealth Aetna Health plan.

  • All clinicians are emergency medicine experienced.

  • Connect directly from your smartphone, tablet, or computer

  • Quick care. No app to download.
START A VISIT
Employee
Get the care you need now
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Tell us your symptoms
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Review with a clinician
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Receive diagnosis & treatment plan
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If needed, prescriptions sent to your pharmacy 

Where we are

TeamHealth VirtualCare is now accessible in 44 states and we are continuously expanding our reach across the entire United States. If we are not currently available in your state, do not worry; we will arrive soon! Remember to keep checking back here for the latest updates.

 

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Register today to simplify future care needs 

Why wait until you're sick or injured to set up your account? Register today for even faster service when you need care.

REGISTER MY ACCOUNT

What we treat

The following are some of the common symptoms we treat. For convenience, if prescriptions are needed, we automatically send them to the pharmacy of your choice.  TeamHealth VirtualCare does not prescribe narcotics.

 

Cold & Flu

Sore Throat
Runny Nose
Congestion
Cough
Sinus Infection

Allergies

Itchy Eyes
Headaches
Sinus Pressure
Asthma
Hives

Minor Illness & Injury

UTI (Urinary Tract Infection)
Pink Eye
Eczema
Swimmer's ear
Low Back Pain

Skin Issues

Rash
Poison Ivy
Insect Bites
Minor Burns

 

Stomach

Constipation
Mild abdominal pain
Heartburn & acid reflux
Diarrhea 

 

Prescription Refills

EpiPen Refill

General Medication Refill

Migraine Medication Refill

Asthma Medication Refill

 

 Tips for connecting with your clinician

ID

Please have a form of identification to share with your clinician during your visit.

WIFI

Check your internet access and check that your audio and video functions are enabled.

SUN

Find a space with good lighting. If the treatment is for a child or dependent, have them close by.

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Have a question after your visit? We are here for you! You can message your clinician within 24 hours of your visit at no additional cost if you have questions regarding your diagnosis or treatment plan. 

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24/7 live support

We offer round-the-clock assistance from our dedicated team of Client Success Specialists. Speak live with one of our team members.

  (855) 606-0777

 

 

Commonly asked questions by employees

Question:  Can you get a RX from the site?
Answer: Yes. TeamHealth VirtualCare provides prescription refills, including general medication, asthma, and more.

Question:  Can I tell my friends and family, or is this only for TH employees?
Answer:  TeamHealth VirtualCare is available to everyone in active states. Please reference the map above to see which states are currently live. 

For non-TeamHealth employees, please go to teamhealthvirtualcare.com. We accept many insurance plans and offer a self-pay rate.

Question:  What is my TeamHealth Beneficiary Code?
Answer:  The TeamHealth Beneficiary Code is the last four digits of your social security card, followed by your 6-digit birthday. For example: for the social security code of 123-45-6789 born on January 1, 1970 the TeamHealth Beneficiary Code is 6789010170. 

Question:  I am having trouble registering an account for myself or a minor. Is there someone that can help?
Answer:  Yes, please contact a Client Support Specialist at (855) 606-0777.

 

Virtual care whenever you need it 

So that you can get back to what matters most